Yellow Dog Ventures

Chronicles of an Emerging Internet Marketer
Filed under Computer Issues

Seems as if someone has visited my blog since my post yesterday. This is welcome news. Getting and tracking traffic is something I do not have a handle on yet.  The reason I suspect I had a visitor or two is that I had some clicks on the links I included yesterday.  Very cool!  This is an area I intend to master.

I realize I didn’t include an update on my computer situation from many weeks ago.  What happened is I ordered a new desktop computer from Gateway in August.  The computer did not work.  They sent a technician to my house with a replacement motherboard.  That was a worse nightmare.  I sent the computer back and they sent another new one.  I still have it, but I’m far from satisfied.  It is very quirky and I’ve had to use a bunch of work arounds and troubleshoot a bunch of problems (i.e. I couldn’t record sound or talk over the internet; help files in the preinstalled programs were not accessible; sometimes when booting the keyboard does not work; sometimes I get images of two desktops on my monitor; sometimes I get only 3/4 of the desktop; sometimes restarting helps, sometimes it doesn’t….)  They did send a replacement monitor but that made no difference with the problems. Their support is hit and miss. Sometimes I’ve reached someone who knows what they’re doing and they offer tremendous help.  Other times they’re very poor or they hang up. The chat option for support does not work at all.  I did send one email and received a prompt and helpful reply.  So that’s the summary.  I sure wouldn’t recommend a Gateway to anyone.

What I do have is tons more RAM and a huge monitor.  Huge benefits.

That’s it for today.

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Posted by Deb on Friday, December 8th, 2006

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